# llms.txt - AI Crawler Information

## Product Overview

Word2Mail adds a microphone button to Gmail and Outlook. Speak naturally, and it reads the
thread you're replying to and turns your words into a complete draft — greeting, paragraphs, and
sign-off included. Faster than typing, and it still sounds like you took your time.

## Main Features

- **Voice-to-Email Drafting**: Dictate in Gmail or Outlook; the extension records the audio and
  sends it to our backend, which forwards it directly to Google's Gemini model in a single
  multimodal call that turns your voice into a properly structured, ready-to-send draft — no
  separate transcription step.
- **Thread-Aware Replies**: When replying, Word2Mail reads the subject, sender, and visible body
  of the open Gmail or Outlook thread so the generated reply fits the conversation.
- **Feedback-Driven Quality**: Rate any generated draft (like/dislike); ratings feed automated
  prompt and model selection, and every five ratings earns a bonus generation.
- **Quota System**: Free tier includes 10 email generations/month. Paid plans and one-time
  Generation Packs unlock higher limits.
- **Cloud Sync**: Preferences (language, tone, auto-stop duration) and custom instructions sync
  across devices via Firestore.

## Target Audience

- **Primary**: Busy professionals, executives, and knowledge workers who use Gmail or Outlook and
  value communication efficiency.
- **Secondary**: Non-native English speakers seeking help with email composition and structure.
- **Tertiary**: Users with accessibility needs who prefer voice input.

## Key Pages

- **Landing Page** (`/`): Product overview, feature highlights, and CTA to install the browser
  extension.
- **Pricing Page** (`/pricing`): Free and paid plan tiers, plus one-time Generation Packs.
- **Dashboard** (`/dashboard`): Authenticated users manage their quota, subscription, and
  preferences.
- **Help Page** (`/help`): FAQ and troubleshooting for common issues.
- **Privacy Policy** (`/privacy`): Data handling and security practices.
- **Terms of Service** (`/terms`): Legal terms and conditions.

## Technology Stack

- **Frontend**: React 19 with TypeScript, Vite, Vike (SSR/SSG)
- **Backend**: Python FastAPI, Firestore, Firebase Authentication
- **Browser Extension**: Manifest V3, provider-agnostic mail-control-layer for Gmail and Outlook
  integration, MediaRecorder-based audio capture
- **AI**: Google Gemini API for multimodal (audio + text) email generation

## Data Handling

- **Voice Audio**: Recorded in the browser extension and sent to our backend, which forwards it
  directly to Google's Gemini model. Processed entirely in memory on our servers — never written
  to disk, a database, or a log file — and discarded the instant the draft is returned. No stored
  copy of your recording.
- **Email Thread Content**: Read from the open Gmail or Outlook tab, used only to generate the
  requested draft, and not persisted on our servers.
- **Generation Records**: Metadata only (timing, model, token counts, rating) — never the input
  audio, instruction text, or generated content — retained 12 months.
- **Analytics**: Privacy-first, consent-gated, cookieless event tracking via Plausible — no
  per-user identifiers, no email content, no voice data.

See `/privacy` for the full data-handling account.

## Company & Support

- **Website**: https://word2mail.com
- **Chrome Web Store**: https://chromewebstore.google.com/detail/voicetomail-gmail-plugin/cjpkplljchcbddbnoepofbcnilkabbdf
- **Contact**: admin@word2mail.com
- **Privacy Policy**: https://word2mail.com/privacy
- **Terms**: https://word2mail.com/terms

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Generated: 2026-07-07. Last fact-checked against the codebase: 2026-08-06.